It depends on the plan you order:

• Voice SIM card (3GB/10GB/30GB): Within 5 days
• Voice eSIM (3GB/10GB/30GB): Within a few days
• Data SIM card (50GB/100GB): Within 2 weeks
• Combo plan (53GB/110GB): Within 2 weeks for the Data SIM and within 5 days for the Voice SIM (please note that you will receive both SIM cards at different times, as they will be sent from separate locations). If you purchased a Voice eSIM, you will receive it after you received your Data SIM.

If you'd like to receive your plan quicker, we advise you to place an order and complete your payment between the 23rd and the end of the month. You will receive your SIM around the beginning of the month if you do so. Please also note that processing days are business days (excluding holidays and weekends).

We will send you an email to your registered email address including a QR code along with an activation code (if necessary)

If you order and complete your payment as soon as possible, you can receive your eSIM within a few days.

If you have not received your SIM card, please contact the customer service team to handle your inquiry.