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FAQs: Pay

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If you are paying via Smiles Wallet, you can follow the "How to Pay" guidelines.

All Smiles Connect customers will be invoiced around the 25th of each month via the Smiles Connect web app and be notified via push notification and email.

Yes, our Smiles Wallet feature allows you to make deposits and load up by doing it at one of our 77,000 selected ATMs across Japan. Just order a Smiles Wallet Card or deposit cash into any Seven Bank ATM via QR code through our app.

There are three ways to make a deposit to your Smiles Wallet. 1. QR code: Go to any Seven Bank ATM, scan the QR code and deposit! 2. Smiles Wallet Card: Order a Smiles Card for FREE and deposit/remit at over 77 thousand ATMs nationwide. 3. Bank transfer: Connect your bank account to us and To learn more details about each method, please take a look at our "How to Pay" guidelines page in the Help tab.

Yes! We currently allow our customers to pay via Smiles Wallet which doesn't require you to use a credit card. If you want to know how to use Smiles Wallet to pay, feel free to follow our "How to Pay" guidelines.

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